Case study

Optimizing strategic planning and action initiatives

A city of innovation

Located in the heart of Québec, Drummondville stands out for its dynamism and its commitment to innovation. The city combines economic growth with sustainable development, through initiatives in renewable energy, resource management and urban mobility. Its residents enjoy a quality of life enriched by cultural and recreational activities, making Drummondville a model of modernity and a great place to live.

Aerial view of downtown Drummondville in autumn, along the Saint-François River

Challenges encountered

Difficulty tracking the directions and objectives of the strategic plan

Inefficient tracking of progress on projects, plans and strategic planning

Information not available in a timely manner (manual dashboard)

Communication and coordination challenges between departments

Manual data entry and calculation of performance and progress indicators

Initial needs

Simplify and standardize the processes for monitoring strategic planning and cross-functional plans.

Obtain the information needed for timely decision-making.

Engage managers in achieving our objectives.

Improve interdepartmental coordination.

Improve operational efficiency.

Chart of strategic plan action progress, 30% complete

Solution deployed

Planivore’s response to municipal challenges

Collaborative strategic planning

Monitoring and execution of strategic plans and action plans

Interdepartmental collaboration

Assign stakeholders and add notes and documents

Real-time tracking and results measurement

Visual indicators to easily track variances from objectives

Action plans and project management

Flexible management of actions, whether or not they are linked to the strategic plan

Custom report generation

Accountability reporting for committees and councils

Enhanced security and SSO

Single sign-on with Microsoft for secure, simplified access

Advanced permission management

Granular access rights for each plan

Scalable, flexible solution

Planivore adapts to the unique needs of municipalities

Microsoft Teams integration

Easier tracking of action plans

Upcoming AI integration

To analyze strategic plans and recommend relevant, achievable actions.

Impact and results

Short- and medium-term benefits observed since deployment

Better coordination and collaboration between teams

Smoother communication among colleagues, and between managers and senior leadership

Greater visibility into ongoing projects – better decision-making

Timely access to information

Risk identification and mitigation

The Planivore experience

“Thanks to Planivore, we were able to optimize the tracking of our strategic plan with a user-friendly tool perfectly suited to our needs. Their team stands out for its attentiveness and its commitment to delivering tailored solutions, which makes our work much easier. The service is impeccable, and the tool was implemented smoothly and efficiently.”

Caroline Fullum, B.Sc. - Strategic Advisor
City of Drummondville